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Heres some tips to avoid getting your fingers burnt when choosing
a web hosting company, there is a lot of choice out there when
choosing a hosting company, some are good and alot are bad,
follow these rules and have a perfect hosting experience.
1. Always test a host's support before joining them! here
2. The truth to why many hosting plans are scams. here
3. Be careful of hosts that force yearly payments! here
4. How much you are paying for hosting! here
5. A few tests you can run to check how good a host is. here
6. Why hosting directories lie, and the truth to customer testimonials.
here
7. The truth to a host's uptime and guarantees. here
8. Figure out how much bandwidth you will need! here
1. Test your host's support
Always test a hosts support before you purchase, open a support
ticket for the sales & support departments, make sure you
are happy with the time it takes to respond. Talk to the companies
live help if they have it, and ask them some personal questions.
Ask them about the company because many hosts with outsourced
support staff wont know, you want your support in the same country
as you dont you? alot of hosting companies have support from
somewhere like india and some have trouble speaking english!
All our sales and customer support reps are in the UK
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2. Why many hosting plans are scams.
If it sounds too good too be true it usually is! All hosts have
the same basic limitations when it comes to server resources
and specs. There are not special magic servers that have no
limitations on RAM and hard drive space. If a host ever claims
to give unlimited space or bandwidth DO NOT JOIN THEM. The thing
to remember is that the average web site uses about 50 Megs
space and less then 1 gig bandwidth a month. So what hosting
companies do is they lie! They make up plans with huge numbers
of bandwidth, RAM and webspace for a few pounds each month,
knowing you will never use it. It's a numbers game... Only one
or two of every 100 people that signup on the plan are going
to use all the bandwidth advertised. So what do they do? They
usually terminate the sites that use it saying "your site
is using too many resources." They aren't lying about the
resource usage. IT'S the truth! Most people don't realize that
bandwidth and space used have nothing to do with the server
resources being used. Resource usage has to do with the amount
of CPU and RAM a site uses. If a site uses a lot of bandwidth
they aren't kicked for using their bandwidth they are kicked
for using up most of the servers cpu and ram.
Another thing to remember is that the cheaper the plan is,
and the more space / bandwidth included the more sites per server
the host will have to pack onto the servers to make their money
back. So the lesson here is don't shop for a host based on their
plans! You should shop based on recommendations and experience!
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| 3. Truth about forced
yearly payments
Another thing you get all over the internet is the host offering
you a great deal but only if you pay for the year. A legit hosting
company doesnt care if you pay monthly or yearly, because they
will always be around and dont care when payment is received.
After all if you're happy with them you're going to end up staying
much longer than a year. So why? It's because most have horrible
support, slow servers, or even tons of downtime. If you were paying
month to month you're not going to stick around, but if you paid
for a year up front what are you going to do? You won't get your
money back so you have no choice but to stay with them. ONLY PAY
MONTHLY! We have one plan that requires a year payment up front
(hatchling) Why? because most hosts advertise a low monthly fee
if paid yearly and a much higher price if monthly. We still need
to be competitive so we made one plan showing this option. We
would however prefer you sign up for a monthly plan. Remember
paying yearly to anyone is always a bad idea, but the choice is
yours. We would do everything in our power to honor the year but
anything can happen to anyone. If the world got blown up we would
most likely be out of business instantly and have no way to honor
your payment. All we're saying is no matter how good a company
is anything can come up, and you could lose your upfront payment.
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| 4. How
much to pay for hosting
Free hosting: There are 3 things to consider when looking
at free hosting. The first is can you accept not having your own
domain name, i.e. if the website is http://Domain.com/YourName
instead of http://YourName.com? Second, can you accept the web
host advertising on your web page? Third, there are a lot of free
web hosts out there that will promise you your own domain name
and no advertising but when you read the fine print what they
are offering is a free trial offer. Free really is free but make
sure you find out the terms of free hosting service is being offered
on. Its very unlikely that you will get reliable hosting that
is free, you will be much happier spending a few pounds per month.
Your also most likely to get a horrible service, and be able
to do nothing about it, because its free!
Shared/Dedicated hosting: Here are a few important
cost factors you should check on before you sign with a host.
Find out if your host offers a money back guarantee and what their
refund policies are, whether there is a requirement to sign up
for a minimum period and if your package is scalable. That is,
if your site grows will you be able to expand the amount of bandwidth,
disk drive space, and email accounts that you are using at a reasonable
price. If you are locked in to a year contract with a host and
you start running over your transfer limit you can really get
killed on over-run charges. Watch out for unlimited bandwidth
or space offers. The bandwidth offers usually come with an escalating
price scale and the space offers usually don't include file types
like .jpg and .gif files and other large media file types. Sure,
it's unlimited, as long as you're only storing text!
Think about it, the cheaper the hosting package is, the more
hosting accounts the host has to cram onto the server to make
their money back, and you share the resources with all of them
leading to a slower and poorer service overall, always be prepared
to pay a little extra and get the hosting you deserve.
Never go with a hosting company offering unlimited space and
bandwidth, because its just not possible, servers work like any
other PC, they have a number of hard drives in them, so server
is limited to amount of space on hard drives, hardly unlimited
is it?
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| 5. How good is a host.
Do a whois
on their domain name. Then look for the creation date of the domain
name. If the domain name was created less then a year ago it's
more of a risk to join that hosting company. They could be a great
host, but considering more then 95% of new hosts go out of business
within a year that really isn't something you should be taking
a chance on. It's too easy to become a hosting company. All someone
has to do is join our reseller plan and they are now a host. Sure
the hosting may be good, but that doesn't mean they are going
to provide good support nor does it mean they are going to pay
their hosting bill. We end up kicking resellers of ours all the
time for not paying their bills (after many warnings) and in many
cases their unsuspecting customers lose their site.
6. Hosting Directories
Don't believe anything you read on the hosting directories. They
don't care who they recommend as they are all paid listings. The
highest bidder gets the spot. What you should do to find reviews
is search google using the company's name. If they have been around
a year you should find many real reviews of people who use their
hosting. Another good place to check would be the company's forum,
but don't always believe what you see. If someone writes something
bad in the forum most hosts will delete their post and ban the
user... Our customer testimonial forum is located here we can
proudly say we support freedom of speech.
7. Truth to a hosts uptime and guarantees
If a hosting company claims 100% uptime they arent being truthful.
All servers need to be rebooted every now and then for security
and updates. If they never reboot that means their server is insecure
and they will eventually be hacked.
When a company guarantees an uptime, that doesn't make it true.
A host has as many uptimes as they have servers. It all depends
on what server they put you on, and how well they manage it from
the time you're put on it. We guarantee a 99.9% uptime but that
does not mean we will hit it every month for eternity. Our guarantee
means we give you a 100% refund for the month if we should not
hit it. A guarantee is worthless! What is worth something is how
they define the guarantee, and if they do in fact honor it.
8. Figure out how much bandwidth you
will need
Before you sign on with a new host run some numbers on what bandwidth
and other services are going to cost you. The key here is planning
ahead and making sure your agreement with your hosting provider
is flexible enough to allow you to expand in terms of space, email
and especially bandwidth.
As a rough index to figuring out how much bandwidth you'll need
use 10 gigs of monthly bandwidth per 500 daily users you expect.
Check out how much bandwidth or speed will cost and think about
how much it will cost if your site really takes off. Flat monthly
rates are better than usage rates. If you suddenly get an influx
of users because of a new product, advertising campaign, or sudden
coincidental flood of Google searchers and your usage exceeds
your bandwidth usage agreement you may be in for a nasty shock
when you get your hosting bill.
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